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Account & Settings

Account settings and profile

Manage sign-in, profile details, plan visibility, and account security from the dashboard account page.

Author

GDPRChecker Editorial Team

Reviewed by

Privacy & Compliance Research Team

Last updated

May 2026

Reading time

3 min read

Educational guidance for compliance readiness — not legal advice. Requirements vary by jurisdiction and your specific processing activities.

When to use this

Open account settings when you need to confirm which email owns subscriptions, update display information shown in the dashboard, or link to billing and legal notices. The account page centralizes identity from Google or email sign-in with read-only plan summary and shortcuts to Billing on paid tiers.

Use this area after checkout to verify the correct user received Pro entitlements—especially when teams share one login. Avoid sharing passwords; prefer individual accounts with org process.

Account settings do not replace site-level legal or consent configuration; they govern the user record behind the dashboard.

Regulated industries should document which individuals hold owner access because billing portal links and site deletion capabilities flow through the same identity. Rotating staff requires sign-out on shared machines and updating Stripe billing contacts if finance ownership changes.

If your organization uses multiple environments (production marketing site versus staging), use separate site rows on Growth rather than sharing one login without labeling—account page plan badges do not distinguish environments automatically.

Step-by-step instructions

  1. Sign in via Google or email magic link as your organization requires.
  2. Navigate to Dashboard → Account from sidebar or profile menu.
  3. Review email address and authentication provider; switch accounts if you logged into personal instead of work email.
  4. Read current plan tier, subscription status, and renewal hints displayed on the page.
  5. Click through to Billing for invoices and Stripe portal on Pro/Growth.
  6. Sign out from shared devices after sessions on agency laptops.
  7. If product offers notification preferences, set scan or billing alerts per your role.
  8. For data export or deletion requests beyond self-serve, contact privacy email listed in site footer policies.
  9. Bookmark Help Center articles relevant to your role (setup vs billing vs scanner).
  10. Confirm timezone on your device if relative timestamps in dashboard look wrong—account page itself is timezone-agnostic but support may ask for UTC when debugging.
  11. Store emergency contact for finance if engineering owns login but invoices must reach accounting.
  12. Review privacy policy links in footer of GDPRChecker app itself when handling EU user data in your capacity as controller of your website—not only your customer policies.

Expected result

You know which account owns paid sites and how to reach billing without hunting menus. Team handoffs document the login email in runbooks.

Misaligned entitlements are caught early by comparing account email with Stripe receipt email.

Operational maturity improves when account owners maintain a short runbook entry: login method, billing contact, primary site domain, last go-live date, and links to latest compliance scan. New hires onboard faster and audits encounter fewer gaps when identity ownership is explicit rather than tribal knowledge.

Troubleshooting

Wrong Google account

Sign out completely, clear session cookies if needed, and sign in with corporate Google. Merge duplicate users only through support with both emails verified.

Plan not shown on account

Free accounts show FREE. Paid details may lazy-load—refresh. Open Billing directly; if error persists, webhook may not have linked subscription to user id.

Cannot access billing

billingDashboard feature requires Pro/Growth. Free users upgrade first; canceled subs revert to Free and hide portal until resubscribe.

FAQ

Who should own the GDPRChecker account?
Ideally a role-based mailbox or named engineering lead plus finance for billing emails. Shared credentials in password managers are acceptable for tiny teams; larger orgs should align with SSO roadmap and individual accounts when available.
Can I change my login email?
Depends on auth provider. Google accounts use Google email. Email magic link users may need support to migrate history.
Is two-factor authentication available?
Use Google 2FA on Google sign-in. Email link users should secure inbox access.

GDPRChecker help articles provide product guidance and do not constitute legal advice. Use them for setup and troubleshooting, and consult qualified counsel for legal interpretation.

Need hands-on verification?

Use the compliance scanner or open your dashboard to finish setup and go live.